An exciting opportunity has arisen for a full time Patient Pathway Administrator to join the Department of Hepatobiliary and Pancreatic Surgery (HPB), based at Queen's Medical Centre, Nottingham.
As part of a team you will be responsible for the audio typing and transcription of clinical correspondence for the HPB team. You will need to ensure all clinical correspondence is typed and processed within specified timescales and that outcomes are recorded correctly.
You will need to be a fast and accurate audio typist with a sound knowledge of medical terminology, preferably having previously worked within a hospital setting. You will also be able to prioritise your workload with constantly changing demands to meet agreed deadlines.
Your role will also include additional administrative responsibilities within the team. You will need to be confident in answering the phone to both patients and other Healthcare professionals. You will need to be professional in your work and have impeccable attention to detail.
You must be educated to GCSE standard and have experience in the use of computer systems including Microsoft packages and ideally Winscribe, Medway PAS and NOTIS.
You will be a conscientious and enthusiastic team player with excellent organisational and communication skills and a good understanding of current NHS 18 week Referral to Treatment. You will need to be able to demonstrate a clear understanding of confidentiality issues, able to understand and accurately convey verbal and written information and be able to remain calm under pressure.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Deputy Service Manager
Hepatobiliary and Pancreatic Surgery
Tel: 0115 924 9924 ext 62084